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Download Problems?

Click Here if you want information about what to do with the download files after downloading.

If you are having problems downloading Ziata! , consider the following:

  • To get our software from our site to your site, it must travel through multiple Internet Service Provider (ISP) "hops."  The connection is only as good as the worst hop.  You might want to try again at a different time of the day/night.  Try for a good international site; be aware that the version may be outdated, so note the version after the install and look back here for an update/upgrade.
  • The quality of your telephone line and modem will play a big part in whether a bad connection will cause termination of transmission.  You might want to try again at a different time of the day/night.
  • We have recently confirmed that our ISP has a 90 minute timeout limit on downloads.  We are not happy about this fact.  We are very sorry for any inconvenience, and we are trying to resolve this issue ASAP.  However, for the time being, if you have a slow link causing the download time to exceed 90 minutes, you will need to do the following work-arounds.  

    • Download Ziata! from one of the download sites on the web.  For example, ZDNET or TUCOWS, as they maintain a version of Ziata! directly on their site.  HOWEVER, this may not be the latest version, so make sure you download the update on our site.  Since the update is much smaller than the full version, you should not hit the 90 minute limitation.
    • If you prefer, you can order the Ziata! CD-ROM.  (The included QuickStart Companion will be of great assistance to you.)  

      Order v.6 Ziata! CD Now. 

      Ordering the CD-ROM has advantages well-worth the cost:

      • Includes the full install version.  (Depending upon the synchronization of the CD order date and our CD burn cycle, the CD almost always, but may not necessarily, has the latest update files.)
      • Includes the preprinted Ziata! Quickstart Companion manual to get you up and operational immediately.  It also has tips and explains installation and configuration options.  The exciting OOD concept of data management is described in more detail.  [Click here to review the Ziata! QuickStart Companion in your browser.  Right-click and Save Target As to download, particularly if you have a slow connection.]
      • It's hassle free.  One telephone call or e-mail to order get the process moving.

      The CD-ROM is only $49.99 + $ 3.00 shipping and handling for U.S. regular mail, or a total of $52.99; if you prefer an alternative form of shipping, e.g., FEDEX, replace the $3.00 with the alternative cost of shipping.  (Ordering the CD is not a substitution for registration of the product or the separate registration fee--the fee is for the convenience of receiving the software on a CD-ROM, rather than downloading.)

      At the time of ordering the CD-ROM only, each additional copy of the QuickStart Companion is available for $5.99 each, or may be ordered separately for $14.99 at any time.  

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Allegheny building, 12th Floor, Pittsburgh, PA 15219-1616
Pittsburgh, PA 15219-1616
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Fax: 412-765-0531

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Revised: February 20, 2005.

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